Privacy Policy

At True Horizon Lawn & Landscapes, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

When you contact us, request a quote, or submit an enquiry through our website, Facebook, Instagram or other platforms, we may collect personal information including:

Full name
Phone number
Email address
Property address
Details about your landscaping project
Any other information you choose to provide

How We Use Your Information

We collect your personal information for the purpose of:

Providing quotations
Responding to enquiries
Scheduling site inspections
Providing landscaping services
Communicating throughout your project
Improving our customer service

Marketing

If you submit your information through one of our advertisements or enquiry forms, we may contact you regarding your enquiry or to provide information about our services. You can request to stop receiving these communications at any time.

Disclosure of Information

We do not sell, rent or trade your personal information.

Your information may only be shared where necessary to:

Complete the services you have requested
Meet legal obligations
Work with trusted service providers assisting our business (where applicable)

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

Access and Correction

You may request access to the personal information we hold about you or request corrections if any information is inaccurate.

Third-Party Platforms

Our business may collect enquiries through third-party platforms including Facebook, Instagram and our website. These platforms have their own privacy policies which apply to information collected through their services.

Contact Us

If you have any questions regarding this Privacy Policy or wish to access or update your personal information, please contact:

True Horizon Lawn & Landscapes
ABN: 48 988 308 397 
Phone: 0407 966 082
Email:truehorizonlandscapes@outlook.com

⸻